Happiest Customer Care Team
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Activity overview
Latest activity by Happiest Customer Care Team-
Happiest Customer Care Team created an article,
How can I use the SNOO App with Twins or Multiples?
Having Twins or Triplets? We have now built an iOS option for parents with multiple SNOO’s and it is called our Switch Account feature! With this new option, you can link multiple SNOO’s to your SN...
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Happiest Customer Care Team created an article,
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Happiest Customer Care Team created an article,
Do you offer delayed shipping, and how does it work?
Yes! You can buy SNOO today, but have it shipped closer to your little one's due date. This will allow you to get the full benefit of our 30-day, risk-free trial. On the SNOO product page, click on...
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Happiest Customer Care Team created an article,
User Guide
Please click below to download the SNOO User Guide. SNOO User Guide.pdf
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Happiest Customer Care Team created an article,
Can I change my email address for my streaming video?
Unfortunately, the email address associated with your streaming video purchase cannot be changed.
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Happiest Customer Care Team created an article,
Tips for Babies 8 Weeks and Older
If your baby has not adjusted yet to their new bed, do not worry—older infants often need a little extra time and patience to adjust. If your baby gets upset when placed in SNOO, try giving a short...
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Happiest Customer Care Team created an article,
What are the SNOO sacks made from?
Our sacks are made with GOTS certified organic cotton and polyester mesh.
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Happiest Customer Care Team created an article,
Can I adjust the white noise volume on SNOO?
SNOO’s sound has been specifically crafted to soothe your baby. When the baby is upset and needs more soothing, SNOO increases the motion and sound to soothe your baby. Even at SNOO’s highest level...
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Happiest Customer Care Team created an article,
What does the SNOO App do?
The SNOO App lets parents control SNOO remotely, modify and personalize SNOO’s settings. You can: Increase or decrease SNOO’s level of sound and motion. Increase or decrease the responsiveness of ...
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Happiest Customer Care Team created an article,
Can I use Weaning Mode with an increased baseline in the SNOO App?
No, the Weaning can only be used when the baseline is at the default setting (B/Blue). Since Weaning mode restricts movement on the baseline, it would be counterproductive to SNOO's benefits of hav...
