How do I pair my SNOO to the App?

Please make sure you have the App downloaded on your mobile device. You can download the SNOO App from the Apple® App Store or Google Play®.

Please plug in your SNOO and press the activity button on the side of SNOO to turn the bed on. The button will flash, then glow continuously white. That is your signal to start!

For iOS devices:

  1. Open the App and build a profile for you and your baby
  2. Click on Get Started
  3. The App will ask you to scan SNOO’s serial number (located underneath SNOO’s platform above the barcode)
  4. Ensure you are connected to a 2.4GHz network to assist in the connection process
  5. Now select the blue Join SNOO’s Network button
  6. A pop-up will appear, asking you to join SNOO’s network signal, please click Join
  7. At the next screen, wait until all dots turn Blue before moving forward
  8. If successful, you should see a blue checkmark and the app will move you to the Dashboard screen

You are now paired to your SNOO! If you have any trouble navigating the App, don’t hesitate to reach out to our Customer Care team for more information.

For Android devices:

  1. Open the App and build a profile for you and your baby
  2. Click on Get Started
  3. The App will ask you to scan SNOO’s serial number (located underneath SNOO’s platform above the barcode)
  4. Select the 2.4 GHz network you would like to pair SNOO to
  5. Enter your 2.4 GHz network’s password credentials
  6. Now select the blue Join SNOO to Network button
  7. A pop-up will appear, asking you to Join SNOO’s Network signal, please click Join
  8. At the next screen, wait until all dots turn Blue before moving forward
  9. If successful, you should see a blue checkmark and the app will move you to the Dashboard screen.

If you have any trouble navigating the App, do not hesitate to reach out to our Customer Care team for more information.

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